Shipping policy

We offer free shipping across the UAE on all orders.

Processing Time
Orders are processed within 1–2 business days after confirmation.

Delivery Time
Once processed, delivery typically takes 2–5 business days, depending on your location.

Order Tracking
After dispatch, you will receive a tracking number via SMS or email to monitor your shipment.

Delivery Attempts
Our courier will make two delivery attempts. If the order cannot be delivered after these attempts, it will be returned to us.

Address Accuracy
Please ensure your shipping address and contact information are correct at checkout. Incorrect details may lead to delays or failed deliveries.

Delivery Areas
We deliver to all major cities and regions within the UAE. Remote area deliveries may take longer.

Damaged or Missing Items
If your order arrives damaged or incomplete, contact our support team within 24 hours of delivery with photos and order details for quick resolution.